Is your supply chain ready for the agentic AI revolution?
In this insightful discussion, Chris Gaffney from Georgia Tech’s Supply Chain and Logistics Institute and Bryant Smith of Manhattan Associates explore the seismic shift agentic AI is creating in transportation and logistics. They move beyond the buzzwords to discuss real-world applications, from automating complex decisions to creating smarter, more resilient supply networks.
Discover the difference between traditional control towers and intelligent agents, learn how AI is already delivering value through process automation, and understand the critical role of data quality in this new era. Whether you’re a student, a planner, or a senior leader, this conversation provides a crucial roadmap for navigating the future of supply chain technology.
00:00 Introduction: The Next Level of Logistics
00:53 The Tidal Wave of Agentic AI
02:22 Early Wins: How AI is Already Driving Value
04:21 Beyond Control Towers: How Agents Are Different
07:09 Using Agents to Analyze Routing Guide Health
08:49 AI in Academia: Preparing the Next Generation
13:55 The Critical Role of Data Quality
17:37 Why Good Data is the Foundation for Success
19:18 The Promise of Process Automation
22:27 User Adoption, Trust, and Change Management
25:25 Defining Decision Rights for Humans and AI
28:08 How to Build Your Agentic AI Roadmap
31:28 Smart First Steps to Get Started with AI
33:20 Conclusion & Key Takeaways
Credit to : Manhattan Associates